Terms and Conditions for Accommodation

(Scope of Application)
Article 1.

  1. 1. Contracts for accommodation and related agreements (including contracts for day use, etc., hereinafter referred to collectively as “Accommodation”, “Accommodation Contracts”) to be entered into between this Hotel and the Guest (refers to all guests using a guest room at the hotel) to be accommodated shall be subject to these Terms and Conditions. Any particulars not provided herein shall be governed by laws and regulations ("laws and regulations," or those based on laws and regulations. The same shall apply hereinafter) and/or generally accepted practices.
  2. 2. In the case when the Hotel has entered into a special contract with the Guest in so far as such special contract does not violate laws and regulations and generally accepted practices the special contract shall take precedence over the provisions of these Terms and Conditions, notwithstanding the preceding Paragraph.

(Application for Accommodation Contract)
Article 2.

  1. 1. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
    1. (1) Name of the Guest(s).
    2. (2) Date of accommodation and estimated time of arrival.
    3. (3) Accommodation charges (based in principle on the Basic Accommodation Charges listed in the Attached Table No. 1).
    4. (4) Other particulars deemed necessary by the Hotel.
  2. 2. If Guests request to extend their stay, during their stay, beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

(Conclusion of Accommodation Contracts, etc.)
Article 3.

  1. 1. A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proved that the Hotel has not accepted the application.
  2. 2. When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit set by the Hotel within the limits of Basic Accommodation Charges covering the Guest's entire period of stay by the date specified by the Hotel.
  3. 3. The deposit shall be first used for the Total Accommodation Charge to be paid by the Guest, secondly for cancellation charges under Article 6 and thirdly for reparations under Article 21 as applicable. The remainder, if any, shall be refunded at the time of payment for accommodation as stated in Article 15.
  4. 4. If the Guest fails to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of Payment of the deposit is specified.

(Special Contracts Requiring No Accommodation Deposit)
Article 4.

  1. 1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation depos it after the Contract has been concluded as stipulated in the same Paragraph.
  2. 2. In the case when the Hotel has not requested payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as though the Hotel has accepted a special contract prescribed in the preceding Paragraph.

(Request for cooperation in infection control measures at facilities)
Article 5.

The Hotel may request cooperation from the person who intends to stay at the hotel in accordance with the provisions of Article 4-2, Paragraph 1 of the Hotel Business Act (Act No. 138 of 1948).

(Refusal of Accommodation Contracts)
Article 6.

The Hotel may not accept the conclusion of an Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that the Hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act.

  1. (1) When the application for accommodation does not conform with the provisions of these Terms and Conditions.
  2. (2) When the Hotel is fully booked and there is no vacancy.
  3. (3) When the Guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will violate laws or act against the public order or good morals in regard to his/her accommodation.
  4. (4) When the person who intends to stay at this hotel is deemed to fall under any of the following items (a) through (c).
    1. (a) Organized Crime Groups as defined in Article 2, Item 2 of the Act on Prevention of Unjust Acts by Organized Crime Groups (Act No. 77 of 1991) (hereinafter referred to as "Organized Crime Groups"), members of organized crime groups as defined in Article 2, Item 6 of the same article (hereinafter referred to as " Members of Organized Crime Groups "), associate members of organized crime groups or persons related to organized crime groups, or other antisocial groups.
    2. (b) When the person is an organized crime group or a corporation or other organization whose business activities are controlled by an organized crime group or a member of an organized crime group.
    3. (c) A person who is a juridical person and one of its officers falls under the category of a n organized crime group member.
  5. (5) When the person is behaving in such a manner as to be an annoyance to other guests.
  6. (6) When a person who intends to stay at this hotel is a patient, etc. of a specified infectious disease as defined in Article 4 -2, paragraph 1, item 2 of the Hotel Business Act (hereinafter referred to as "patient, etc. of specified infectious disease").
  7. (7) When the Guest seeking accommodation has made violent demands of, or carried out violent acts against, the Hotel or its employees, or has requested the Hotel to assume an unreasonable burden. (Excluding cases where the person seeking accommodation requests the removal of social barriers pursuant to the provisions of Article 7, Paragraph 2 or Article 8, Paragraph 2 of the Act (Act No. 65 of 2013. Hereinafter referred to as the "Act on Elimination of Discrimination against Persons with Disabilities") on Promotion of Elimination of Discrimination on the Basis of Disability.).
  8. (8) When the person who intends to stay in the Hotel has repeatedly made a request to the Hotel as specified in Article 5 -6 of the Enforcement Regulations of the Hotel Business Act as a request whose burden is excessive in its implementation and which may seriously impede the provision of accommodation-related services to other guests.
  9. (9) When the Hotel is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes.
  10. (10) When the case falls under the provisions of Article 5 (Items 1 and 2) of Tokyo Metropolitan Hotel Business Law Enforcement Ordinance (the Guest seeking accommodation is deemed likely to seriously inconvenience other guests due to being drunk or has engaged in speech or behavior that seriously inconveniences other guests).

(Explanation of refusal to conclude a contract of accommodation)
Article 7.

The person who intends to stay may request the Hotel to explain the reasons for its refusal to enter into a contract of accommodation in accordance with the preceding article.

(Right to Cancel Accommodation Contracts by the Guest)
Article 8.

  1. 1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
  2. 2. If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before payment), the Guest shall pay cancellation charges as listed in the Attached Table No. 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.
  3. 3. If the Guest does not appear by 8pm. of the accommodation date (without advance notice hours after the expected time of arrival if the Hotel is notified), the Hotel may regard the Accommodation Contract as being cancelled by the Guest.

(Right to Cancel Accommodation Contract by the Hotel)
Article 9.

  1. 1. The Hotel may cancel the Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that this hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act.
  2. (1) When the Guest is deemed liable for conduct and/or has conducted himself/herself in a manner that will violate laws or act against the public order and good morals in regard to his/her accommodation.
  3. (2) When it is recognized that the Guest falls under any of the following items (a) through (c).
    1. (a) When the Guest is a crime group, a member of a crime group, a quasi-constituent of a crime group, or a person related to a crime group, or any other antisocial group.
    2. (b) When the Guest is a juridical person or other organization whose business activities are controlled by a crime group or a member of a crime group.
    3. (c) when the Guest seeking accommodation is a corporation which any of directors are proven to be a member of an organized crime group.
  4. (3) When the Guest is behaving in such a manner as to be an annoyance to other guests.
  5. (4) When the Guest is a patient, etc. of specified infectious disease.
  6. (5) When the Guest who intends to stay at the accommodation commits a violent demand act or asks for a burden exceeding a reasonable range with regard to the accommodation (except when the guest requests the removal of social barriers as provided in Article 7, paragraph 2 or Article 8, paragraph 2 of the Act on Elimination of Discrimination against Persons with Disabilities).
  7. (6) When the Guest repeatedly makes a request to this hotel that is so burdensome in its implementation that it may seriously impede the provision of accommodation-related services to other guests, as specified in the Article 5 -6 of the Enforcement Regulations of the Hotel Business Act.
  8. (7) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure.
  9. (8) When the case falls under the provisions of Article 5 (Items 1 and 2) of Tokyo Metropolitan Hotel Business Law Enforcement Ordinance.
  10. (9) When the Guest does not observe prohibited actions such as smoking in bed, tampers with fire-fighting facilities and otherwise breaches Hotel Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid causing fires).
  11. 2. If the Hotel has canceled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel may exempt the Guest from charges for any accommodation services, etc. not yet received.

(Explanation of Cancellation of Accommodation Contract)
Article 10.

In the event that the Hotel cancels the accommodation contract in accordance with the preceding article, the Guest may request an explanation of the reasons for such cancellation.

(Registration)
Article 11.

  1. 1. The Guest shall register the following particulars the Front Desk of the Hotel on the day of accommodation:
  2. (1) Name, address, and contact information of the Guest(s).
  3. (2) Nationality and passport number for foreigners who do not have a domicile in Japan.
  4. (3) Other particulars deemed necessary by the Hotel.
  5. 2. In the case when the Guest intends to make payment of the charges in accordance with Article15 by any means other than Japanese currency, such as traveler's checks, coupons, credit cards, etc., these credentials shall be shown in advance at the time of registration in accordance with the preceding paragraph.

(Occupancy Hours of Guest Rooms)
Article 12.

  1. 1. The Guest may use the contracted guest room of the Hotel from 3:00 p.m. to 11:00 a.m. the following morning. However, in the case of consecutive stays, the Guest may use the room for the whole day, except for the days of arrival and departure. However, even if there is a time when the room cannot be used for unavoidable reasons, such as congestion, the Hotel will not be liable for refunding the charges.
  2. 2. Notwithstanding the provisions of the preceding paragraph, the Hotel may permit the Guest to use the room in hours other than those specified in the same paragraph. In such cases, the prescribed additional charge will apply. Such charge will vary depending on the room type and the length of the extension. Please enquire at Front Reception for details.
  3. 3. The Hotel may change the hours of occupancy of Paragraph 1 for unavoidable reasons. In that case, the Hotel will notify the Guest in an appropriate way.

(Observance of Hotel Regulations)
Article 13.

The Guest shall observe the Hotel Regulations established by the Hotel. Hotel Regulations are posted within the premises of the Hotel.

(Business Hours)
Article 14.

The business hours of the main facilities, etc. of the Hotel shall be notified in notices displayed in the Hotel premises, in guest rooms and others. These hours are subject to temporary changes due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.

(Payment of Accommodation Charges)
Article 15.

  1. 1. The explanation of accommodation charges, etc. that the Guest shall pay is as listed in the attached Table No. 1.
  2. 2. Accommodation charges, etc. as stated in the preceding Paragraph shall be paid at Front Desk at the time of the Guest's departure or upon request by the Hotel in Japanese currency. Other means acceptable to the Hotel are traveler's cheques, coupons and credit cards. However, if special circumstances occur, they will be considered separately.
  3. 3. Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel.

(Liabilities of the Hotel)
Article 16.

  1. 1. The Hotel shall compensate the Guest for damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases where such damage has been caused due to reasons for which the Hotel is not liable.
  2. 2. The Hotel is covered by Hotel Liability Insurance to deal with unexpected fire and/or other disasters.

(Handling when Unable to Provide Contracted Rooms)
Article 17.

  1. 1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
  2. 2. When arrangement of other accommodation cannot be made, notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to reparations. However, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel will not compensate the Guest.

(Handling of Deposited Articles)
Article 18.

  1. 1. The Hotel shall compensate the Guest for any loss, breakage, or other damage to articles deposited at Front Reception, except in cases of force majeure. However, the limit to such compensation shall be 150,000 JPY.
  2. 2. The Hotel shall compensate the Guest for damages when loss, breakage, or other damage is caused, either through intention or negligence on the part of the Hotel, to any articles, cash, or valuables that are brought onto the premises of the Hotel by the Guest. However, the limit to such compensation shall be 150,000 JPY.
  3. 3. Cash or valuables may not be deposited at Front Reception by the Guest.

(Custody of Baggage and/or Personal Effects of the Guest)
Article 19.

  1. 1. When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to store it only in the case when such a request has been accepted from the Hotel. The baggage shall be handed over to the Guest at the Front Desk at the time of his/her check-in.
  2. 2. If baggage or belongings of the Guest (hereinafter referred to as "Baggage, etc.") have been left behind in the Hotel after the Guest has checked out, the Hotel shall, in principle, wait for the owner of the article left behind to contact the Hotel, and seek further instructions. In cases where the owner of the retained article has not given instructions or the owner is unknown, the article shall be disposed of one month after the checkout (or the next day after the checkout if such articles are food, beverage, cigarettes, magazine, damp cloth articles, etc.).
  3. 3. The Hotel’s liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the preceding article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same article in the case of Paragraph 2; provided, however, that if the Hotel has disposed of Baggage, etc., for which no instruction has been given from the owner, or Baggage, etc., whose owner is unknown, one month after the checkout in accordance with the preceding paragraph, the Hotel shall not be liable for compensation as provided for in Paragraphs 1 and 2 of the preceding article.

(Liability in Regard to Parking)
Article 20.

When the Guest parks a motor vehicle or motorcycle in an area under the Hotel’s control, the Hotel shall not be liable for the custody of the vehicle, as it shall be regarded that the Hotel is merely providing the space for parking. However, the Hotel shall compensate the Guest for damage caused through intention or negligence on the part of the Hotel in regard to the management of the area under the Hotel’s control.

(Liability of the Guest)
Article 21.

The Guest shall compensate the Hotel for damage caused through intent or negligence on part of the Guest.

(Legal Disclaimer)
Article 22.

The Guests use computer communications from within the Hotel at their own risk. The Hotel will not be liable for any damage suffered by a user as a result of service being interrupted due to a system failure or other reason while Guests are using computer communication. In addition, if any damage is caused to the Hotel or a third party due to an act that the Hotel judges to be inappropriate in the use of computer communications, the Guest will provide compensation for that damage.

(Governing law)
Article 23.

Any and all disputes arising under these Terms and Conditions will be resolved in accordance with Japanese law in the Japanese court with jurisdiction over the location of the Hotel.

(Governing language)
Article 24.

These Terms and Conditions have been provided in both Japanese and other languages (English, traditional Chinese, simplified Chinese and Korean). If there is any discrepancy between the Japanese version and a version in another language, the Japanese version will take precedence.

(Changes to Terms and Conditions)
Article 25.

If any of the following occur, the Hotel may change these Terms and Conditions by posting the changed content and the date any such changes will come into effect on the Hotel website. Further, when necessary, the Hotel may use other appropriate means to notify Guests, etc.

  1. (1) When changes are in the general interest of Guests.
  2. (2) When changes do not contravene the objective of transactions related to these Terms and Conditions, and when said changes are reasonable based on their necessity, the suitability of content following the changes and any other circumstances related to the changes.

Attached Table No.1

Calculation Method for Accommodation Charges, etc. (concerning Paragraph 1 of Article 2 and Paragraph 1 of Article 15)

Remarks
In the event of any amendments to tax laws, the amended provisions shall apply.

Total amount to be paid by the Guest Contents Tax Calculation
Accommodation Charges 1.Basic Accommodation Charge Room Charge
2.Service Charge(1.×13%)
Consumption Tax(1.+2.) x current consumption tax rate
Accommodation Tax (Accommodation Tax is applied per person per night)
JPY 10,000 - JPY14,999 JPY 100
JPY 15,000 or above JPY 200
Extra Charge 3.Food & Beverages and Other Expenses
4.Service Charge(3.x13%)
Consumption Tax(3.+4.)x current consumption tax rate
Taxes 5.Current Consumption Tax Rate

※SCROLL


Attached Table No.2

Cancellation Charges (concerning Paragraph 2 of Article 8)


Date when Cancellation of
Contract is Notified
No Show Check-in date 1day prior to Check-in date 7days prior to Check-in date 14days prior to Check-in date 21days prior to Check-in date
Individual 1 to 7 100% 100% 50% - - -
Group 8 and more 100% 100% 100% 50% 30% 20%

  1. Notes
  2. 1. The percentage signifies the rate of cancellation charge to the Basic Accommodation Charges or the total estimated amount. This may not apply to all accommodation plans. Please check with the Hotel.
  3. 2. When the number of days or rooms contracted is shortened, cancellation charges shall be paid by the Guest in accordance with the individual contract or special contract.


Rules of Conduct

In order to provide your safety and comfort, and in light of the public nature of the facility, the Hotel stipulates the following Rules of Conduct in accordance with Terms and Conditions for Accommodation Contracts Article 10. Please be acknowledged that the Hotel may refuse the use of its facilities in the event a guest fails to observe these Rules.


1. Scope of Application

These Rules of Conduct apply to users of the accommodation facilities, restaurants, bars, cloak rooms, lobby, rooftop (hereinafter “Hotel Facilities”).

2. Disaster Control and Security

  1. (1) Smoking is prohibited in the Hotel Facilities excluding designated smoking areas. (Should any damage to the Hotel Facilities occur as a result of smoking in prohibited areas, compensation shall be sought from such smoking person.)
  2. (2) Do not enter areas meant for the Hotel employees only, emergency escapes, rooftops, machine rooms, and other facilities not intended for guests except in cases of emergencies or other unavoidable situations.
  3. (3) In case of fires, earthquakes, or blackouts, follow announcements or instructions from the Hotel staff.
  4. (4) Consult the Hotel staff, when you are not feeling well.
  5. (5) If you see any suspicious persons or objects within the Hotel Facilities, notify the Hotel staff, Front Desk.
  6. (6) For safety management purposes, security controls and cameras are installed in some entrances, elevators, elevator halls, etc. of the Hotel Facilities.

3. Valuables and Unclaimed Property

  1. (1) Money and valuables shall be deposited in the safety deposit box of the guest room. The Hotel is not responsible for the loss or theft of property stored otherwise within the Hotel Facilities.
  2. (2) Please note that property left in the cloakroom and the self-luggage Storage will be kept for the 1month and items not claimed within this period will be disposed of. The Hotel will not accept storage of any money and valuables shall and artwork or antiques.
  3. (3) The self-luggage Storage users shall observe the Rules and Regulations established by the Hotel, which are posted within the premises of the Hotel facility.
  4. (4) Any property left behind at the Hotel will be handled according to the law.

4. Accommodation

  1. (1) Guest Rooms
  2. i)The maximum occupancy for this room is approximately 2 guests. (Please do not exceed the number of people indicated in your reservation.)
  3. ii) All guest rooms are no-smoking rooms. Should it be discovered that a non-smoking room has been smoked in, the Hotel will seek compensation from the guest staying in such room for the loss of sales for the period the room cannot be sold.
  4. iii) The Hotel does not conduct housekeeping during 1-night stays. During consecutive stays, Hotel housekeeping is conducted once per 1 overnight stay. (Particular housekeeping times can be requested between the hours of 10:00~14:00) Please inform the Hotel staff if you do not require daily housekeeping during a consecutive stay.
  5. iv) Check prescribed notices regarding disaster control (fire, earthquake, blackout, etc.) and security in guest rooms.
  6. v) The guest room key card (hereinafter collectively referred to as "Room Key") shall be returned to the Front Desk when checking out.
  7. vi) Check visitors to your guest room through the door-scope before opening the door. Notify the Front Desk if it appears to be a suspicious person.
  8. vii) For customer safety and facility maintenance purposes, the Hotel staff will access the guest rooms and conduct inspections during the guest’s stay on a regular basis and also at times when the Hotel deems so necessary, depending on the length of stay. When the “Do Not Disturb” sign is hung on the hallway side of the guest room door or if the guest has previously made clear to the Hotel staff by other means his/her wish not to be disturbed, the Hotel staff will call the guest room prior to entering the room. When the guest does not answer or in cases of emergencies, the Hotel staff may enter the room for inspection without the guest’s permission.
  9. viii) Persons other than registered guests of the Hotel may not stay overnight in guest rooms. Please refrain from meeting with visitors in your guest room after 10:00 p.m.
  10. ix) Minors not accompanied by adults may not stay at the Hotel without the consent of their parent or guardian.
  11. x) Long-term stays in the Hotel does not engender lease holding or occupancy rights and other legal rights pertaining to residency. In case a guest requires documentation to verify his/her stay, the Hotel will issue a Certificate of Stay as requested. Issuance of residence certificates is not available.
  12. xi) In order to contribute to effective use of natural resources, guests are kindly asked to conserve electricity and water. Please notify the Hotel staff if change of linen or towels, replenishment of amenities, or cleaning of your guest room is unnecessary.

5. Restaurant

  1. (1) Tables/seats may be unavailable in times of full occupancy, etc.
  2. (2) Menus are subject to change or may be unavailable without prior notice.
  3. (3) Please notify the restaurant staff of any food allergies or special preferences before ordering.

6.Rooftop

  1. (1) Unless authorization by the hotel, the rooftop shall not use by non-guests.
  2. (2) The rooftop users shall observe the Rules and Regulations established by the Hotel, which are posted within the premises of the Hotel facility.

7. Prohibited Acts

  1. When a situation within the Hotel Facilities is deemed to fall under either of the following cases, the Hotel will refuse the use of its facilities by such person and ask the said guest to leave. Even after the reservation has been completed or the guest is already staying at or using the Hotel Facilities, the Hotel will refuse further use at the time when the following facts have been discovered, without any refund or compensation. The Hotel may report to or consult with concerned authorities as a precaution.
  2. (1) When an Antisocial Force as defined below is using the Hotel Facilities.
  3. i) An organized crime group as stipulated in Article 2, item 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (1991 Law item 77) or a member or quasi-member of such organized crime group as stipulated in Article 2, item 6 of the same Act
  4. ii) A person involved with an organized crime group, or a corporate body or other organization of which activities are controlled by a person involved with an organized crime group
  5. iii) An antisocial force as stipulated by NIPPON HOTEL Co., Ltd. or any of the JR hotel group’s business institutions (hereinafter collectively referred to as “Antisocial Forces”), or a corporate body or other organization of which activities are controlled by an Antisocial Force, and persons involved with such Antisocial Forces
  6. (2) When a guest or user conducts him/herself in a manner that contravenes the laws or acts against the public order and good morals as defined below.
  7. i) Violent behavior, inflicting injuries, making threats, blackmailing, or making coercive undue claims
  8. ii) Gambling or disorderly behavior
  9. iii) Persons who have difficulty in ensuring his/her own safety, or endanger or cause fear or unease in other guests due to loss of identity caused by mental unsoundness
  10. iv) Causes extreme inconvenience to the Hotel or other guests as a result of abusing narcotics or other substances
  11. v) Makes violent claims
  12. vi) Prevents the Hotel from exercising its rights or coerces the Hotel to do something it is not obliged to
  13. vii) Requests the Hotel to assume an unreasonable burden
  14. viii) Obstructs the business of the Hotel by fraudulence (including spreading false information or deception and enticement) or force (including verbal abuse or violent acts)
  15. ix) Annoys other guests by speaking or singing in loud voices or otherwise making loud noises, or causes a nuisance to other guests by extremely unsanitary attire or conditions
  16. x) Brings food or beverage into or orders delivery for such items from the outside to the Hotel Facilities without authorization by the Hotel, or uses the Hotel Facilities for purposes other than lodging or dining without authorization by the Hotel
  1. xi) Leaves his/her guest room in pajamas, underwear, slippers, etc.
  2. xii) Brings into the Hotel Facilities dogs, cats, birds, or other pets and animals (assistance dogs such as guide dogs, hearing dogs, and service dogs are excluded)
  3. xiii) Brings into the Hotel Facilities gasoline, explosives, and other flammable items, hazardous or dangerous items, offensive smelling items, unlicensed firearms or swords, and other prohibited or restricted items
  4. xiv) Breaks, damages, displaces, or takes without authorization from the Hotel, its facilities, equipment, furniture, or fixtures
  5. xv) Distributes or displays advertising or publicity material leaves personal belongings unattended sells merchandise conducts solicitation holds parties or other gatherings conducts filming or photographing conducts business activities distributes leaflets, pamphlets, or flyers brings into the Hotel Facilities or conducts manifestation using picket signs, placards, sandwich boards, banners, sloganned headbands, or other such items conducts signature campaigns or other political activities within the Hotel Facilities without authorization from the Hotel
  6. xvi) Brings propaganda vehicles, billboard trucks, or illegally modified vehicles into the Hotel grounds, or comes into or parks in the parking lot in appearances or vehicles that the Hotel deems as intimidating or discomforting to other guests
  7. xvii) Prints the name or address of any of the Hotel Facilities, or uses photographs, videos, reproduced images or videos of the Hotel buildings or properties, or other trademarks, designs, properties and rights of the Hotel without authorization from the Hotel
  8. xviii) Scratches, attaches any foreign matter, or makes any changes to the Hotel’s buildings or other facilities
  9. xix) Conducts any other activities which the Hotel deems to be inappropriate

8.Members of JR Hotel members

The Hotel reserves the right to cancel the membership of members of the JR Hotel members, as stipulated by the regulations of the respective membership, and refuse future use of the Hotel Facilities should the member be found to be in breach of the Rules prescribed herein.

9. Miscellaneous

  1. (1) In addition to required taxes, certain service charges will be added to accommodation, food, and beverage charges. It is the Hotel’s policy to decline tips or any other gratuities.
  2. (2) In case a guest is responsible for the breakage, damage, loss, or staining of the Hotel’s facilities, equipment, furniture, or fixtures for reasons other than force majeure, the aforementioned guest must recompense the Hotel for an equivalent amount.
  3. (3) The Hotel will not be held legally liable or be obliged to compensate for any accidents within the Hotel Facilities for which the Hotel is not responsible, or any injuries caused by the guest’s negligence or by plants and animals not kept or tended by the Hotel.
  4. (4) Please be acknowledged that the Hotel Facilities may be unavailable due to unforeseeable situations such as damages caused by natural disasters, massive infrastructure failures, spread of infections, dysfunction of facilities, orders and instructions from the national or local governments, and other unavoidable causes.
  5. (5) These Rules of Conduct are compiled in Japanese and English. Should there be any inconsistencies or discrepancies between the two, then the Japanese version shall supersede in all respects. Any disputes relevant to these Rules of Conduct shall be settled in the Japanese court that has jurisdiction over the Hotel’s location, according to Japanese laws.
  6. (6) The Hotel reserves the right to alter or amend these Rules of Conduct without prior notice.

HOTEL METROPOLITAN
TOKYO HANEDA

TEL : +81-3-3747-1101

HANEDA INNOVATION CITY ZONE A 1-1-4 Haneda Airport, Ota-ku, Tokyo Japan

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